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What sets CPK apart as a hospitality industry employer?
Our people, our R.O.C.K. philosophy, our Four Keys to Success and of course our unique menu. At CPK, we create an environment that inspires and challenges ambitious, motivated people to be themselves and be part of a team working toward a common goal.
What is R.O.C.K.?
CPK's R.O.C.K. philosophy is our foundation. It stands for Respect, Opportunity, Communication and Kindness. You can learn more about it on our Inside CPK page. We look to hire individuals who embody these values to collaborate as a team, and help us to deliver the very best CPK experience.
What are CPK's Four Keys to Success?
CPK has defined the four keys to our success as follows.
- The First Key is our employees: we make CPK a great place to work.
- The Second Key is our guests: we strive to amaze every guest every time.
- The Third Key is our focus on sales and profit growth: it's important for everyone to achieve financial success.
- The Fourth Key is community: we are deeply committed to supporting our local communities.
What opportunities are there for me to grow professionally at CPK?
There are so many opportunities for growth at CPK. Check out our Inside Look video to see some of our success stories. Promotions are performance based, which means your passion and dedication determine your growth. If you're committed to your training and ongoing development, the sky's the limit.
Our goal is to promote 30% of our managers internally from our hourly employees. Our most successful managers take an active role in their development by asking questions, being inquisitive, taking initiative and truly embracing the kitchen. To support your development, we provide a Career Path, as well as the mentorship of Senior General Managers and Senior Kitchen Managers.
What type of management training and development program do you have at CPK?
CPK offers a 10-week comprehensive Management Training Program. The first 8 weeks are completed at a Certified Training Store (usually within the Region for which you’ve been hired), during which you are fully trained and certified in all Front of House and Back of House hourly positions. You also learn our menu, line checks, food ordering and receiving, opening and closing procedures and other management responsibilities.
Your final 2 weeks of training are completed at your home store to give you the opportunity to meet your staff, get acquainted with your guests, become familiar with your store and set you up for success in your position with your management team.
What type of ongoing career development do you offer?
When you complete your training, you'll be ready to participate in a variety of development opportunities. In addition to CPK Leadership Workshops, we offer Management Decathlons, a 10-event skills challenge hosted by Regional Directors and Trainers that combines fun and professional development.
The Regional Training Manager Program lets managers within our stores become coaches and mentors to increase training and development within each region. CPK will also provide you with a Career Path and guide you towards your desired position. You'll also work with mentors at various levels who will help keep your career moving forward. CPK takes pride in promoting all of our General Managers from within in order to maintain a strong company culture. We believe the best way for CPK to grow is to help our managers grow professionally and personally.
How is management structured at CPK?
We typically hire at either the Front of House (FOH) or Back of House (BOH) Manager level. All management promotions are based upon performance in the restaurant. We usually run our restaurants with 3-5 managers per location, depending on the location's sales volume. The management teams consist of multiple levels: FOH Manager, BOH Manager, Assistant General Manager, Kitchen Manager and General Manager. We also have a Senior General Manager and Senior Kitchen Manager level for top performers who are developed into regional mentors.
What type of benefits do you offer?
Taking good care of our employees is simply part of our recipe for success. We offer a highly achievable bonus program, potential six-figure compensation for Senior General Managers, outstanding 401(k) with company match and medical benefits including Health, Dental and Vision coverage.
How do I apply?
You can apply online.
- Online applications go directly to the store.
- Most stores host weekly group interviews so it would be beneficial to apply in person and ask if and when they are hosting group interviews.
- All stores do hourly hiring individually. If there are multiple stores within your area, we recommend applying at all locations individually
I am having difficulty uploading my resume. What should I do?
Management applicants: Save your resume in Rich Text Format (.rtf) format and try again.
Hourly applicants: Try cutting and pasting your resume into the text box and uploading. All hourly applications are sent directly to the store you apply for.
What are you looking for in qualified management candidates?
We typically look for a minimum of 2 years of full-service restaurant experience. But for us it goes beyond experience — we're looking for people who will thrive in our culture and embrace our R.O.C.K. philosophy and Four Keys to Success. We want managers who are hospitality minded, motivated and can be themselves in a team environment. Of course, we also want them to have fun!
Does CPK offer a bonus program?
Yes we do! Each level of management can potentially earn a bonus linked to key achievements in the restaurant. All bonuses are highly attainable based on meeting criteria and rewards for store performance.
I have submitted my resume online for a posted management opportunity. When can I expect to hear back about scheduling an interview?
You will be notified by email once we have received your submitted resume. We collect and screen applications for each of the positions posted. A recruiter will typically reach out to you to schedule a phone interview within two weeks of applying if there is interest in moving forward to the next step of the process. If you have not heard from us within three weeks of applying, we may have decided to pursue another applicant. However, don't be discouraged if you don't hear back. Please feel free to reapply for other opportunities with us. We want to find the best fit for everyone!
What is your management and hourly turnover?
We hire the best and work hard to keep you! CPK has been benchmarked as having some of the lowest hourly and management turnover in the industry. We have been nationally recognized multiple times by People Report™ with their Best People Practices Award for leading the industry in employee retention and low turnover.